The general practitioner for your NOLA home, handling the plumbing, the wiring, the AC and the roof with one crew out of Metairie.

Prime Solutions, LLC does construction, plumbing and electrical work for homes and businesses, plus HVAC, roofing and painting. One call, one team, and James Pellegrin III on the job since 2019.

4.9 on Google from 157 reviews

Commercial electrical disconnect and transformer cabinet, opened up for work
Electrical
Prime Solutions technician in a branded shirt working on plumbing inside an opened wall
Plumbing
Water heater beside new plumbing rough-in in a room opened to the studs
Water heaters
Roof vent stack on a shingle roof under a blue sky
Roofing

One number for whatever the house throws at you.

Most jobs touch more than one trade. A leak means plumbing, then drywall, then paint. A storm means the roof, then the wiring. We handle the whole chain ourselves, residential and commercial, so you are not juggling three contractors and three schedules.

Plumbing

Leaks found and fixed, water heaters flushed, and pipes prepped before a winter freeze.

“They came out same day, diagnosed it, and were able to fix and patch the drywall over the next 2 days.”

Mark H, Google review

Electrical

Panels tested, wired and kept running, in homes and in commercial buildings.

HVAC

Heating checked before the cold, and AC units brought back when they quit.

“He came last minute to fix my unit and figured it out!”

Ashley Snelling, Google review

Roofing

Roof leaks sealed, and the roof envelope looked over after a storm passes through.

“He came out promptly, added metal flashing to fix the issue, and completed the work in about an hour.”

Emily Agnello, Google review

Painting & drywall

Drywall patched after a repair, and old water stains taken off ceilings and walls.

“He got the job done quickly, but also correctly with attention to detail.”

Alexis Morgan, Google review

Construction & renovation

Renovations and repairs, for homes and for commercial properties.

What a call to James looks like.

Four jobs, written up the way we would write the work order. We come out fast, explain the fix, and leave the place clean.

Prime Solutions technician working on supply lines inside an opened wall
On site: opening up the wall to get at the lines.

PRIME SOLUTIONS, LLC · WORK ORDER

Emily Agnello

DONE
Date
May 2026
Problem
Roof leak, tenants moving in
Fix
Metal flashing added
Turnaround
About an hour

“James was incredibly responsive, easy to schedule with, and got the job done fast.”

PRIME SOLUTIONS, LLC · WORK ORDER

Mark H

DONE
Date
Jan 2026
Problem
Plumbing leak
Fix
Leak fixed, drywall patched
Turnaround
Same day, done in 2 days

“His team were skilled and cleaned up after themselves.”

PRIME SOLUTIONS, LLC · WORK ORDER

Ashley Snelling

DONE
Date
Oct 2026
Problem
HVAC system down
Fix
Unit diagnosed and fixed
Turnaround
Last minute call

“He fixed my HVAC system immediately. He was very knowledgeable and efficient.”

PRIME SOLUTIONS, LLC · WORK ORDER

Alexis Morgan

DONE
Date
Nov 2024
Problem
Old water stains, ceiling and wall
Fix
Stains removed, finished clean
Turnaround
Done quickly

“He was also very honest with his prices and labor.”

Built on commercial standards, trusted at home.

We started out servicing hotels and major facilities, airports and hospitals among them, where a failed panel or a burst line is not something anyone can wait on. Then we brought those same maintenance standards to homeowners.

We still work side by side with home warranty companies every week, and we are a Berkshire Hathaway preferred partner. That is the kind of work that keeps property running, and it is the same crew that shows up at your door.

  • Residential
  • Commercial
  • Multi-trade, one crew
  • Metairie and New Orleans
Commercial disconnect and transformer cabinet in a utility room
Open control panel with breakers and terminal blocks

Panels and power distribution, the commercial side of the business.

The VIP Home Health Plan, a checkup for the whole house.

Between the humidity, the summer downpours and the aging infrastructure, New Orleans houses take a beating. A standard home warranty often means waiting days for an unknown technician, paying a service fee every visit, and getting turned down over a maintenance loophole.

We would rather stop the problem before it starts. Your home's critical systems, under one umbrella.

Water heater with new plumbing rough-in beside it

HOME HEALTH CHART

Prime Solutions VIP member

$45a month

2 preventive maintenance trips a year, at no extra cost

  • Flush the water heater
  • Test the electrical panel for holiday load surges
  • Check the heating system
  • Prep the pipes for winter freezes
  • Inspect the roof envelope for post storm vulnerabilities

15% to 20% off

every service repair outside routine maintenance: plumbing, electrical, HVAC, roofing or painting.

24-48 hours

guaranteed on site response. When storms roll through, members go to the front of the line.

No sales gimmicks. No hard upselling.

Four things we hold ourselves to on every job.

  1. We show up when we said we would

    Our technicians arrive as promised, so your day is not spent waiting by the window.

    “James and his team were knowledgeable, timely and professional.”

    K. Parker Williams
  2. Upfront prices, no hidden charges

    You get a clear quote before the work starts, with a structure you can rely on.

    “He was also very honest with his prices and labor.”

    Alexis Morgan
  3. We explain the repair

    We walk you through what is wrong and what your options are, so the decision is yours.

    “He walked me through everything and all my options.”

    K. Parker Williams
  4. We leave it clean

    Debris goes out the door with us. The only sign we were there is the thing that works again.

    “His team were skilled and cleaned up after themselves.”

    Mark H
Technician working on a tankless water heater and water filtration tanks outside a house
Tankless water heater and filtration
A trench dug alongside a brick house with new pipe laid in it
New line run along the house
Three storey brick building at night with string lights along the roof terrace
Roof terrace lights at night
Technician digging a trench in a side yard next to a brick house
Digging in along the side yard
Covered patio at night with string lights and outdoor sofas
Covered patio, lit for the evening
Metal roof vent stack on a shingle roof under a blue sky
Roof vent stack

James Pellegrin III

Owner and operator, since July 2019

James started Prime Solutions in July 2019. He stays on the jobs and keeps you posted, so you always know what is being fixed and why.

The team behind him covers construction, plumbing and electrical work, and the HVAC, roofing and painting that go with it.

“I was very impressed by the services James provided and his kind nature. I would highly recommend him and his business to anyone. Thank you, James!”
Alexis Morgan, Google review

4.9 stars from 157 Google reviews.

4.9on Google

82% recommend on Facebook

“We had a leak coming through our roof and needed it fixed quickly before tenants moved into our property. James was incredibly responsive, easy to schedule with, and got the job done fast. He is super friendly too! He came out promptly, added metal flashing to fix the issue, and completed the work in about an hour. Professional, efficient, clearly knows what he’s doing, and great price. Highly recommend!”

Emily AgnelloMay 2026

“James is awesome!!! He fixed my HVAC system immediately. He was very knowledgeable and efficient. He came last minute to fix my unit and figured it out! Thanks so much!”

Ashley SnellingOctober 2026

“Needed these guys to fix a plumbing leak. They came out same day, diagnosed it, and were able to fix and patch the drywall over the next 2 days. James was very communicative throughout, and his team were skilled and cleaned up after themselves. Will definitely use them again!”

Mark HJanuary 2026

“Prime Solutions came highly recommended. James and his team were knowledgeable, timely and professional. He walked me through everything and all my options. The team was available to start immediately. I would definitely recommend them and use them again.”

K. Parker WilliamsJanuary 2026

“James was professional, fair and overall extremely pleasent to work with. I needed old water stains removed from a ceiling and wall. He got the job done quickly, but also correctly with attention to detail. He was also very honest with his prices and labor. I was very impressed by the services James provided and his kind nature. I would highly recommend him and his business to anyone. Thank you, James!”

Alexis MorganNovember 2024

Working the East Bank, Metairie to the Bywater.

We are based on Metairie Road and come to you. These are the neighborhoods we cover most; if you are close by, call and ask.

  • Metairie
  • Old Metairie Country Club
  • New Metairie
  • Metairie Lakefront
  • Bucktown
  • Harahan
  • River Ridge
  • Audubon
  • Garden District
  • Bywater

Tell us what broke, or what you want built.

The fastest way is a phone call. You can also send the details below and we will get back to you with options and a clear price.

NEW WORK ORDER

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Call Prime Solutions (504) 302-8728